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Welcome to STORServer Support!

Please browse our knowledge base for answers to your questions. If you do not find the information you need to solve your issue, and have a valid support agreement with STORServer, send us a support request and we'll make sure one of our support consultants takes care of you.

If you have any additional questions or need assistance, please call our support number, shown in the upper right-hand corner of this page.

Thank you,
STORServer Support Team


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Submit a Support Request

NOTE: You must have a valid support agreement with STORServer to submit Support Requests.

Use either of the following options to submit a support request to STORServer:

1. Send e-mail to support@STORServer.com
NOTE: For faster processing, send the e-mail from an e-mail address that is associated with your STORServer customer account.
* In the subject, enter a title that briefly describes the reason for your request.
* Provide a detailed description of the problem you are experiencing or the information you are seeking.
* Attach any pertinent log files that may assist STORServer Support in diagnosing your problem.

2. Submit your request using the form below.
NOTE: This option does not support file attachments. To submit log files, for example, use option 1.
FROM*
(e-mail)

Please provide an e-mail address of the person to be contacted regarding this request.
CC
Enter comma separated emails to be copied on correspondence.
SUBJECT*
Enter a Title that briefly describes the reason for your request.
MESSAGE*


Please provide a detailed description of the problem or request, and excerpts from pertinent log files.

*
* Required